Frequently Asked Questions

How do I get an owner’s manual?

Please click here to request an owner’s manual for your Bruno product.

Can I install a Bruno product myself?

All Bruno stair lifts are sold, installed and serviced by authorized Bruno dealers who are trained to professionally install your chairlift and ensure it operates safely and properly.

Who do I call if I need service for my Bruno product?

If you need service on your Bruno product, please contact a local authorized Bruno dealer. Locate a Bruno dealer in your community by clicking here.

Can I buy a Bruno product online?

Bruno believes dealers are essential when purchasing a mobility product to ensure you receive the right product for your unique needs, it is installed safely and you have a local resource to call in the future if you need additional help.

How do I become a Bruno Dealer?

If your business would like to go through the vetting process to potentially become a Bruno authorized dealer, please fill out “Become a Dealer” form to start the process.

Who do I contact if I have a concern about a Bruno dealer?

Bruno prides itself on having professional, knowledgeable dealers. If you have a concern about your local Bruno dealer, please contact us

Is there grease or gears exposed?

Since Bruno stairlifts feature a sleek vertical rail with a covered gear rack, you don't need to worry about exposed grease attracting dirt, pet fur or children's fingers!

Is a stairlift easily removed?

Bruno stairlifts can be easily removed if you are moving or no longer need it -- often with little evidence the chairlift was ever there. Stair lifts are installed onto the stair treads, not the wall. No structural modifications are needed.

Does a stairlift take up much space?

Our unique vertical rail allows a Bruno stairlift to be installed close to the wall. That means there is maximum free space on the stairs for other family members.